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We appreciate your patience as email response time can take 24 to 48 business hours. If you would like to speak to someone sooner, please click here to chat with a live agent 7:00 AM CST to 12:00 AM CST daily. Have a SuperSONIC Day!

We appreciate your patience as email response time can take 24 to 48 business hours. If you would like to speak to someone sooner, please click here to send a text to a live agent 7:00 AM CST to 12:00 AM CST daily. Have a SuperSONIC Day!

Reason for Contact?

Drive-In or Order Ahead

Service at a Drive-In

Compliment

The Mobile App Technical Comments

Other

Please visit our Frequently Asked Questions page to see if your question has been answered. If not, please let us know how we can assist you. For customers requesting email correspondence, please expect a response back within one week.

First Name

Last Name

Email Address

Phone Number

What Time of Day Did You Visit SONIC Drive-In? (required)

How did you Place Your Order?

Ticket Number (optional)

To find the Ticket #, go into the app and select the bottom left circle. Select your name and then Transaction History. The Ticket # is in the top right.

App Version Number (optional)

To find the app version number go into the app and select the bottom left circle. Select support and the version number at the bottom of the list.

Stall Number? (optional)

What error message did you receive? (optional)

What are the exact steps you took before the issue occurred? (optional)

Anything else we should know? (optional)

Order ID Number (optional)

Store Number

Please use the Store Locator to determine your Store Number

Please describe with as much detail as possible (specific items, names, etc.) (REQUIRED)

* 2500 characters available.

Attach a screenshot (optional)

For immediate assistance you can also contact us at
1-866-OKSONIC(1-866-657-6642).

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